An SMS text reminder will be sent 24hrs prior to your booking. Please confirm YES or contact us within 24hours of the booking if you need to cancel or reschedule.
Please be considerate of your stylist when cancelling or rescheduling an appointment and give more then 24 hours’ notice.
Last minute cancellations or no shows will incur a 50% cancellation fee of your scheduled appointment, however you can send along a family member or friend in your place to avoid having to pay a fee.
We run to appointment times and aim to stay on time to be fair to all of our clients.
Please be aware that if you are running late, we may have to do a “mini” version of your treatment in order to keep it fair for everyone.